1675 MacArthur Blvd.
Costa Mesa, CA 92626 USA
Tel. 800-772-2834 (USA only)
Tel. +1 (714) 957-7150
Fax. +1 (714) 754-6173
Business hours are 6 AM to 5 PM Pacific time (Mon-Fri)
Will-call hours are from 8 AM to 5 PM, Pacific time (Mon-Fri)
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E-mail:
Tech_Support@qscaudio.com
Send a direct e-mail message to our technical support staff.
AmpTechSupport@qscaudio.com
Send a direct e-mail for technical questions/issues to our amplifier support staff.
SpeakerTechSupport@qscaudio.com
Send a direct e-mail for technical questions/issues to our speaker support staff.
(Low-Priority Support Requests Only)
Forums:
For peer-to-peer assistance and general support from QSC staff, please visit our forums. If you register, you may participate in discussions about QSC gear and service. Go to Forums
QSC Audio Products
Q-Sys Support Team
QSC offers 24/7 support on Q-Sys networked audio systems only
Full Support Business Hours: 6 AM to 5 PM Pacific Time (Mon-Fri)
Tel. 800-772-2834 (USA only)
Tel. +1 (714) 957-7150
Fax. +1 (714) 754-6173
Q-Sys Emergency-only After-Hours and Weekend Support*
+1-888-252-4836 (USA/Canada)
+1-949-791-7722 (non-USA)
* After hours calls are guaranteed a 30 minute response time from a Q-Sys Support Team member for Q-Sys ONLY!
Email:
qsyssupport@qscaudio.com
(immediate email response not guaranteed. For URGENT issues use the phone numbers above.)
Having problems with your QSC network Audio System or Software issues, and would you like some live remote assistance?
(requires a high-speed internet connection to your computer)
We use a really nifty support tool by an outfit called TeamViewer. It is very secure and simple to use. Just click the button below to download the QSC Support Portal. Choose “Run” when asked, choosing the default answers if in doubt. It will run a small applet on your computer, and provide you a unique, secure, 9-digit ID and 4-character alphanumeric password. Call us, and provide us the ID number and password – BAM! We’re connected to you and helping, just as if we were sitting at your computer with you!